Helpdesk

Are you a faculty or staff in the College of Education? Do you need technology assistance? The COE-IT helpdesk is here for you. You can contact us for support via email or phone, from 8:00 AM - 4:30 PM, Monday through Friday, at (309) 438-7431, or at DeGTechHelp@IllinoisState.edu. Please leave a voicemail if no one is available, and a message will be texted to our staff for a quick follow-up!

Password and MFA Issues

Unfortunately COE-IT cannot help with password resets or issues with multi-factor authentication (MFA). For these issues, please call the ISU Technology Support Center at (309) 438-4357.

Schedule a Support Appointment

For all other technnology issues, feel free to schedule an appointment with one of our team members using the links below.

• In-Person - Meet in your office
• Online/Remote - Meet online via Teams